Technical Support - Help Desk Support - Australian Call Centre

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Professional Services


Consulting and Installation Services


OmniSupport is a full service support organisation providing customers with much more than customer care and support centre ’Call Centre’ activities. We also provide a range of customized Professional Services such as Consulting and Installation Services to meet your needs. All our services are delivered by highly qualified and skilled consultants. OmniSupport provides a range of customised Professional Services including Consulting and Installation Services to meet your needs. Our Services include Scope of Works all the way through to Actual delivery.


Our professional services offers both on the ground and fly-in consultants across Australia and Asia to support your Customers or your existing consulting staff. Our services ranges from assessment, design, planning to installation and deployment. All services include a Scope of Works all the way through to Actual delivery.


All services include a Scope of Works all the way through to Actual delivery.


   

Features

 Technical Support, Tech Support
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Access to highly trained and skilled Consultants
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Local or Fly-in personnel
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Agreed Project costs
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Regular status updates and Project meetings
         
   

Benefits

  
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Rapid Deployment of experienced consultants on the ground
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Australia and Asia Pacific market expertise
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Knowledge of Local Culture and Local IT requirements
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Predicable Project costs
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Accelerated Project delivery
     
   

Deliverables

  
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Kick off Meeting
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Detailed Scope of Works
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Project Planning, Delivery, Review and Analysis
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Full Project Documentation
     

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