Technical Support - Help Desk Support - Australian Call Centre

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Technical Support Account Management


Personalised Technical Support


Technical Support Account Managers (T-SAM’s) are an on the ground Technical Support Engineer/Manager who is responsible for the day to day management and resolution of your Enterprise customers support needs. T-SAM’s develop an intimate knowledge of the Customer’s environment providing a highly personalised level of service for your Enterprise Customer’s needs.

   

Deliverables

 

Access to highly trained, skilled and experienced Support Technicians/Managers

   

Individual Customer Reporting with Monthly summaries

     
     
     
     

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