Technical Support - Help Desk Support - Australian Call Centre

Any Questions?


About Us


More than Just a Contact Centre


OmniSupport is a Services Outsourcing Company that provides a full range of services in Customer Services, Technical Support and Professional Services.

 

Who Are We

Many Multinational companies know that the key to future success is to find and grow new markets. So, in order for an MNC to not only establish and grow in a developing Country, such as the one’s OmniSupport provides services to, they must have a local presence with people on the ground that can resolve issues quickly and go out onsite whenever required.

 

This is where OmniSupport comes in. We not only provide a centralised Technical Support and Customer Services centre like our competitors do, but we also provide people in country who can provide this direct touch assistance that the Asia Pacific Customers demand. In effect we become an extended workforce of our Clients. No other outsourcing company provides this level of Service across the region!

 

 

What We Do

We perform business critical support processes which allow our clients to remain focused on their core strengths. We specifically focus on Technical Support, Customer Services and Professional Services for the Asia Pacific Market only.

 

For further information on the services and solutions OmniSupport provides, please visit our Solutions Page.

 

 

Why Choose Us

  • • We only focus on service delivery
    • We only provide services in Asia Pacific for the Asia Pacific market
    • We have hands on experience in starting, and running support and customer services across Asia Pacific
    • We have extensive experience in all the Asia Pacific Countries
    • We do not sell products
    • We do not provide any conflicting services
    • We are local
    • We only focus on local markets
    • We are not paid based on the time it takes to service the customer
    • We provide additional services up and above those that our competitors provide
    • We focus on customer retention which in turn fuels customers spending more money with you

 

 
#